Please read and accept our shop's policy from TOP to the END before you buy products! Thank you,Warranty: All our parts have 90 days warranty. Most of them harvested from cracked screen TVs in our electronics shop or brand new or refurbished as stated in item's description. They have been tested, guaranteed in working condition! We recommend that you should be electronic technician or electronics shop to buy our parts.
Shipping: We ship by Canada Post and USPS, normally within 2 days after your payment is confirmed.
Return: Most of the parts, returning accepted (except the parts NOT RETURNABLE stated in item's description or stated below) with these conditions:
- These parts are final sale, NOT returnable: TV LED backlight strips (To replace LED strips, recommended that you have training and experience in TV repair. We have LED tester in our shop to test all of them before we ship, guarantee in good working condition), Capacitors, ICs, resistors, switches, connectors, component level parts, power board, or some parts with a specific warning in description … are NOT returnable.
- Contact us within 14 days of your receiving by email: firstname.lastname@example.org to get RMA number.
- Please marked BIG and CLEARLY outside the return box " RMA # ... , RETURN PARTS FOR CREDIT" to avoid import tax on return parts. We do not take responsibility for any import tax, brokerage fees ... if applied.
- Buyers have to pay for return shipping and send it back in original working condition with our signatures and special marks on it (All our parts before shipped, always be verified, tested, signed, dated, photos taken and stored in our system as the proof of item in good condition), no broken, no tampered with.
- We charge 35% re-stocking fee (35% fee is pay for technician labor to double check, testing part before we restock it, packing material, shop expense …) It means we refund 65% of your item value only (original shipping cost was paid for shipping carriers and non-refundable)
- After receiving items back. We verify, check ... and then issue a refund for item’s value, minus 35% restocking fee and import tax if there is any!
- If you choose a shipping method without a tracking number at check out, then we DO NOT take any responsibility for your item get lost after we ship it! It's recommended you should choose a tracked shipping method, so we can track it at anytime!
Disclaim: Electronic parts are sensitive and delicate. They are easily damaged and danger to yourself if you do not know how to test, install, and work with them. Without limitation, we are NOT responsible and NOT liable for any injury, loss, expense or damage to personal property, death… by using our products. Fixing TVs, electronic projects, RC building... are serious job, required training, experience, electronic and safety knowledge. If you want to do it yourself, you must take your own risk! To use these electronic professional parts, you have to make sure:
1- You must have a right diagnosis.
2- Model number, part number, all connectors ... must be matched identical, If NOT, it might not work because different of software and firmware in it (There are many electronics equipment have the same model number but using different parts, version and connectors inside!)
3- You must know how to install it. (safety code, firmware, software update, alignment, adjustment ....)
4- You must make sure there are NO other parts will damage these replacement parts.
BY BUYING PARTS FROM OUR STORE, IT MEANS YOU ACCEPT OUR TERM AND CONDITION.
Thank you for your business